What you'll learn

• The 5 Whys — getting to the root cause of a problem

• The Fishbone (Ishikawa) diagram — analyzing causes in a structured way

• The Pareto principle (80/20) — focusing on the factors that matter most

• A prioritization matrix — choosing the right solutions when resources are limited

How we'll work

• Real cases from your own company

• Group work and discussion

• Simple templates and step-by-step guides

• Practical results by the time the workshop ends

Who this workshop is for

• Operations managers

• Process owners

• Team leads

• Organizations

• Anyone who solves problems day to day

Practical Problem Solving and Decision Making

An interactive, hands-on workshop where participants work on real problems and learn how to find root causes and make better decisions. The aim is to give you simple, structured, proven tools you can use every day.